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Living Hotel Frankfurt | EN

Exclusive hotel products for your home. Easy payment with Paypal and invoice payment with Klarna.

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Shipping costs and shipping method

The customer pays shipping costs per order, which vary depending on the item ordered. The shipping costs for national and Europe-wide shipments are displayed directly on the product under "Shipping".

The goods are dispatched by the logistics service provider DHL; in the case of packing dimensions that are not processed by DHL, a forwarding agent takes over the delivery.

Delivery times

All orders received daily until midnight are processed on the following working day. Delivery times vary depending on the item ordered and are displayed directly on the item under "Shipping". In exceptional cases, individual items will be delivered within a maximum of 20 working days. In the case of forwarding goods, delivery takes place within a maximum of 35 working days. The period for delivery begins with payment in advance / bank transfer on the day after the payment order is issued to the transferring bank and for other methods of payment on the day after conclusion of the contract. It ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general public holiday recognised by law at the place of delivery, the next working day shall take the place of such a day. The Interdependence GmbH Online Shop informs the customer in good time about the delivery status and informs him about shipment tracking.

The delivery times indicated apply to shipments within Germany. The delivery time for the dispatch abroad amounts to maximally 22 working days. There is no delivery on Sundays and public holidays.

Unless otherwise agreed, delivery will be made to the delivery address specified by the customer. Delivery is only possible within the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.

Delivery to your home

All Ruby Care products and interior pieces that don't fit into your hand luggage can be delivered to your home. Lamps, candles, coffee, shower gels and other products will be delivered directly to your desired address. The delivery is taken care of by Deutsche Post, DHL.